PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect essential information from you – including your name, billing address, shipping address, email address and an optional phone number. We refer to this information as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we may use this Order Information to communicate with you by email about your order.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We use some plug-ins to increase the functionality and aesthetics of our website, such as fonts and currency switchers. Some of these plug-ins require that we share some of your information, such as your IP address.
By placing an order on our website, you consent to receiving an invitation to review your order and to receive review reminder emails from CusRev, an independent third-party review collection service.
We always try to limit how much of your personal information is shared when you browse or purchase from our website and made the decision to not implement Google Analytics for this reason.
If you are a European resident and have an account on our Site, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
When you place an order through the Site, we will maintain your Order Information for our records unless you ask us to delete this information. An account will automatically be created for you immediately after placing an order, this will allow you to complete any neccessary payment instructions. You can decide at any point to cancel your account, but if an issue arises with a customers order then we may not be able to get in touch to help resolve it.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please get in touch with us by using the information on our Contact page.