Same guarantee for all clean products
Experience a problem with any product? Don’t panic!
Clean products are what we specialise in, it’s our bread and butter – and we’re good at it. We have to be.
Sterile technique is like driving – you can’t learn it by reading, you need to be practising it always.
While most contamination reports are statistically more likely to be down to beginner error, it’s not always the case.
Sometimes it may actually be us. Does that mean we don’t know what we are doing or that we’re rookies at this?
No. And here’s why.
We regularly purchase live gourmet mother spawn from one of, if not the largest, most accredited mycology business in the world.
This company is BIG and they even run week-long training courses in mycology and have the most incredible set up worth a fortune.
Even they make mistakes. We’ve had to get in touch with them a couple of times after receiving contaminated spawn.
The point we’re trying to make here is that even the masters of mycology mess up. Nature is unpredictable and we all make mistakes.
Although we don’t offer refunds on our products, we will send a voucher for it’s replacement.
Irregardless who is at fault.
A second chance on us 🙂
*If we believe this is being abused by anyone, we reserve the right to remove it at any time.
First impression counts
Nosey delivery drivers, flatmates, neighbours or work colleagues?
Your parcel will be sent in high quality, nondescript packaging; our website won’t be mentioned and there’s no tell-tale return address to worry about either.
Even for international orders made from outside of the UK, our customs declarations are barebones with descriptions such as ‘Microscopy Kit’ or ‘Gardening Supplies’, etc… We follow the rules whilst maintaining your privacy.
Ask questions about this product here!
How does this differ to the mushroom substrate xl bag?
Q How does this differ to the mushroom substrate xl bag? answer nowAsked on 22nd July 2021 1:27 amA It doesn’t - both are exactly the same product. I wondered when someone would finally ask that question :)
Might be a silly one but can this be reused?
Q Might be a silly one but can this be reused? answer nowAsked on 5th July 2021 2:22 pmA Sure - give it a good wash, microwave for a minute or two and then allow it to dry. Should be good.
Can such a thing be re used?
Q Can such a thing be re used? answer nowAsked on 5th July 2021 3:55 amA
Absolutely, just make sure you give it a thorough clean. Maybe wash it then fold the bag and pop it in the microwave for a couple of minutes - then let it dry out.
what are the dimensions of this tent - is it large enough to fit 2x 1kg grain bags comfortably / effectively?
Q what are the dimensions of this tent - is it large enough to fit 2x 1kg grain bags comfortably / ...... Read more answer nowAsked on 10th January 2021 3:26 pmA Dimensions: 19.5" x 12.5" It may be a tight squeeze, but yes it can be done with the current grain bag we have available. But it may not be possible with the new 1kg grain bag we are about to start selling soon which is wider.